We are happy to help with installing the player, linking your TV or activation.
Please include the MAC address shown on your TV. Never send your playlist passwords by email.
Before you write
- TV does not load my list: check the MAC address and device key on the Upload List page and make sure the playlist is marked as active.
- TV says "Activation required": enter your access code on the Activation page.
- Channels or movies: PlayAlbTV Player is a media player only. We cannot provide or recommend any content.